What you’ll do
- Design and execute test plans across the FastAPI backend, the admin console, and the public website
- Write and maintain automated API tests (pytest) and browser end-to-end tests (Playwright) as part of CI
- Test voice and chat agent flows directly — call handling, escalation, tool use, and conversation edge cases, not just backend responses
- Verify telephony integrations (Twilio/Plivo call flows, webhooks, recordings) and catch regressions before they hit production traffic
- Own regression testing across releases spanning multiple repos (backend, admin panel, website) and flag cross-repo breakage early
- Turn bugs into clear, reproducible reports with the request/response, logs, or call recording attached
What we’re looking for
- 2+ years in a QA/test engineering role covering both manual and automated testing
- Hands-on experience with Playwright (or a comparable browser automation tool) and API testing tools (Postman, pytest, or similar)
- Comfortable reading API docs and writing basic SQL to verify data directly against a database
- Methodical about edge cases — multi-tenant data isolation, permission boundaries, and race conditions are the bugs that matter here
- Clear written communication — bug reports and test plans other engineers can act on without back-and-forth
Nice to have
- Experience testing voice/telephony systems or conversational AI products
- Familiarity with Kubernetes-based environments and reading logs/metrics to diagnose a failure
- Prior experience testing multi-tenant SaaS platforms (roles, permissions, billing)