Routine requests automated
Internal requests and routine lookups are automated, connected to the tools your team already runs: Jira, Azure DevOps Boards, and custom API or database tools.
IT service desk
Internal chat
“Can you raise a ticket? The VPN keeps dropping on my laptop.”
- tooljira.create_issuesucceeded
- tooldb.lookup_assetsucceeded
IT-2291 raised · assigned to network team
What the agent handles
What changes for IT and operations.
Ticket intake
Requests arrive as complete tickets in Jira or Azure DevOps Boards.
Status lookups
Staff ask for ticket or order status without chasing anyone.
Custom tools
Connect internal APIs and databases as agent tools.
Audit trail
Every tool call is logged for review.
Connects to
The systems you already run.
Agents read and write to these mid-conversation. Running something else? We can usually connect it through REST, a database tool or the MCP registry.
Jira
Azure DevOps Boards- REST APIs
PostgreSQL- MCP registry
Don’t see your fit? Ask us anyway.
The integration catalog grows every week. If you run on a system we don’t support yet, we can usually add it.