VoisX
Support teams

Routine calls handled around the clock

Routine calls and tickets are handled around the clock, with a clean handoff when something needs a human.

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Example support teams conversation handled by a VoisX agent

Tier-1 support

Inbound call

“I can't log in. It says my account is locked.”

  • toolidentity.verify_callersucceeded
  • toolhelpdesk.create_ticketsucceeded

Identity checked · unlock request raised · ETA 15 min

What the agent handles

What changes for your support team.

  1. Shorter queues

    Routine questions are resolved before they reach a person.

  2. Better handoffs

    Escalations arrive with a summary and the steps already tried.

  3. Night and weekend cover

    Customers get help outside office hours.

  4. Full transcripts

    Every conversation and tool call is recorded in the console for review.

Connects to

The systems you already run.

Agents read and write to these mid-conversation. Running something else? We can usually connect it through REST, a database tool or the MCP registry.

  • Zendesk
  • Freshdesk
  • Tiledesk
  • ServiceNow

Related solutions

All solutions

Don’t see your fit? Ask us anyway.

The integration catalog grows every week. If you run on a system we don’t support yet, we can usually add it.

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